FREQUENTLY ASKED QUESTIONS
Unfortunately, we're unable to produce 'piece unique' watches. Our minimum watch order is 25 pieces.
Most of our customers choose to customize the dial, hands, and case back. We can also do custom straps, clasps, and, in some cases, the cases themselves! Let us know your preferences, and we’ll explore the options together.
A custom dial can look like whatever you envision! While there are some restrictions on materials, you can typically choose the dial color, indices, branding/writing, and even luminosity for dark settings.
Estimated delivery times vary. For an in-stock model, delivery is typically around 3 months from the order date. For larger orders or those needing additional cases, expect about 6-7 months.
Absolutely, that’s what we’re here for! With 20 years of design experience, we aim to make this process seamless, whether you have a rough idea or a full rendering. Reach out, and we’ll do what we can to bring your vision to life!
We've been making custom timepieces for 20 years, and in that time, we've learned quite a lot! Here at Bernhardt Watch Company we pride ourselves on delivering a quality product at an affordable price. We warranty each of our timepieces for 2 years against manufacturer's defects, and actively encourage our customers to wear their watches in all of their life activities! Our watches have been scuba diving, alpine climbing, worn in the line of duty by police and fire, and accompanied a U.S. special forces squadron in combat. We stand by our quality, and once you join the Bernhardt Watch family, you'll see why!
Thank you for considering us for your project! We’d love to discuss your vision and help bring it to life. To get started, submit an inquiry using this link. We’ll reach out within 2 business days by your preferred contact method (phone or email) to answer any questions and begin creating your custom watch.
CUSTOMER TESTIMONIAL
Our custom Bernhardt watches have been exceptional in both craftsmanship and quality. The design and ordering process was efficient, and the team at Bernhardt made it easy to create a unique design tailored to our agency. Customer service was top-notch, with prompt responses to calls and emails. Everyone who ordered a watch has been highly satisfied, and we’ve received only positive feedback. The watches have proven durable in our daily work, and overall, our agency is thrilled with the quality, cost, and customization Bernhardt provided.